hp 2710e red prints as brown

[rené_descartes]

All colours except red print fairly well but red prints as brown. I am using new genuine hp cartridges and have done a print head clean and a printhead deep clean neither of which makes any difference.  This has been happening for a long time and replacing the cartridges makes no difference

[ferRX]

Hi @rené_descartes 

1. Please follow steps from the next video to Print a Test page in your printer:

>> https://www.youtube.com/watch?v=nfAaTl1O80w

2. Check that printed page looks like the next example:

• 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

ferRX.