hp 4258eprinter

[Mustanger2008]

I purchased a 4258e printer in tryingto connect to the router it says it can only be connected to a 2.4 ghz router and mine is a 5 ghz router. how do I connect to it

[Dragon-Fur]

@Mustanger2008 

Welcome to the HP Community --

Correct -

Wireless capability

Yes, built-in Wi-Fi 802.11b/g/n, 2.4 GHz single-band only

-------------------------------------

Printer specifications - Notes

• Local printing requires mobile device and printer to be on the same network or have a direct wireless connection to the printer. Wireless performance is dependent on physical environment and distance from access point. Wireless operations are compatible with 2.4 GHz operations only.
• Remote printing requires an Internet connection to an HP web-connected printer. App or software and HP app account registration may also be required. Wireless broadband use requires separately purchased service contract for mobile devices. Check with service provider for coverage and availability in your area. Learn more at https://www.hp.com/go/mobileprinting

-------------------------------------

The printer will respond as designed when connected to a network.

If your Internet provider confirms that you router cannot be configured to support both 2.4GHz and 5GHz,

then you are correct --

The printer cannot be connected to your router controlled network at 5GHz.

Although not ideal, the printer also supports Wi-Fi Direct.

Wi-Fi Direct uses your printer's wireless radio to connect to your device (computer, tablet, phone).

 What is / How-to

HP printer setup (Wi-Fi Direct)

Video

 Print from Windows 10, 11 Using Wi-Fi Direct | HP Printers | @HPSupport

======================================

Message Content References

Technology Tips Video Gallery from our HP Expert greenturtle

 Technology Tips YouTube Video Help for Printers

User Guide (HP+)

The manual mentions Wi-Fi Direct and includes "how-to" details.

Pages 11-12

and

Search the rest of the document for "Direct"

Reminder

If you have enabled HP+ Service, the printer must be connected to a network that includes an Internet connection.

OR

 User Guide

The manual mentions Wi-Fi Direct and includes "how-to" details

 Pages 5-6

AND

Pages 11-12

Reference

Embedded Web Server (EWS) Wi-Fi Direct

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wi-Fi Direct > Status

 An older example - Embedded Web Server (EWS) - Wi-Fi Direct

 9025_EWS_Network_Wi-Fi_Direct_Status_Edit_2

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 4258e All-in-One Printer  

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"