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HP ENVY 6455e All-in-One Printer

My printer will not connect to the internet.  I have tried turning it off and on and moving it closer to the router.   

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Try to reset wireless to defaults and then setup again.

 

These resources will be useful:

 

Reset wireless

https://www.youtube.com/watch?v=TWBAFvOJuGk

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPh6CvwM2cDtFruOzbfD2fEk

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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