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‎11-03-2020 08:04 PM

HP Recommended
Product: hp Envy Pro 6420

I am setting up my hp account. It states finish setting up your account, then it gets to the 'Thanks for waiting Page' and just stays there, for 3 hours this morning.  I also get a 

invalid_grant

SAZ110002: state parameter duplicate

 

What am I doing wrong please

Take care

Gulil

Category:
1 person had the same question
1 REPLY 1

‎11-16-2020 05:31 PM

HP Recommended

@Gulil

 

I reviewed your post and I understand that you are facing issues setting up the HP connected account.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c03609576

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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