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‎08-25-2024 01:16 AM - last edited on ‎08-26-2024 10:49 AM by Retired

HP Recommended
Product: HP DeskJet Ink Advantage 2375 All-in-One Printer

Compre una impresora de este modelo y no traía cartuchos, compre unos totalmente nuevos, sellados y originales 667 compatibles y al insertarlos me aparece  setup al insertar cartuchos, por lo que leí Esque me pide forzadamente los cartuchos que traía la impresora y no traía nada, espero me puedan ayudar, compre esta impresora y realmente la necesito y estoy un poco arta y desesperada de no encontrar solución 

Category:
2 REPLIES 2

‎08-25-2024 03:11 PM

HP Recommended

Hi

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
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‎08-30-2024 08:16 PM

HP Recommended

Hi @Brandon_asot 

 

If the printer is new and didn´t bring cartridges then you have the option to ask for them if you contact HP Support.

 

If you are in USA > Contact HP Support USA > https://support.hp.com/us-en

 

If you are in Mexico

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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