hp deskjet GT 5820 All in one printer forgot EWS password

[Vineet21]

Hi all,
I have forgotten the EWS webpage userid and password for my HP Deskjet 5820 All in one printer. I have been trying to reset it since a month. Please let me know how to reset it. Its very very urgent for me as all my wireless printing is stuck. 

[Kumar0307 · Accepted solution]

@Vineet21, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to access the EWS page of the printer. We need to perform a factory reset on the printer to resolve this issue. 

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[Vineet21]

thanks for the much help required bro, the second solution in your private message worked. however i am getting another error for scan. it says unable to communicate with the scanner. The hp print and scan doctor detected a driver error and in the virtual chat i found that  HP Digital Imaging Monitor (DIM) software is missing in my drivers. how to get that software/driver..i need to get the printer's scan function up and running. i have also tried disabling all the firewalls still the problem exits. Thanks in aticipation.

[Kumar0307]

@Vineet21

Glad to know that the issue is now resolved.  For scanning, kindly use the HP Smart app.

You may download it from the Microsoft Store.

For assistance, refer to - How to scan with an HP printer

Keep me posted for any other assistance.