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HP Recommended

Hello,

 

Until today my printer was printing perfectly. All of a sudden it stopped working and I get the ! error but with a 0 (cero) no code error to know the problem. Also the printheads icon is blinking red/orange

 

I tried the things suggested into similar posts, taking out the printhead and cleaning them but still it won't work.

I just want to know what to do before buying new printheads for nothing.

 

WhatsApp Image 2020-04-22 at 22.21.48.jpeg

2 REPLIES 2
HP Recommended

After removing and cleaning the print heads now i get this error

This is very annoying that there is no way to know what is really going on

 

WhatsApp Image 2020-04-22 at 23.01.20-2.jpegWhatsApp Image 2020-04-22 at 23.01.20.jpeg

HP Recommended

@isaguevara

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix this issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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