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‎05-14-2026 11:09 AM

HP Recommended

HP ENVY 6532e: When printing, it displays "Printing," but does not print.

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2 REPLIES 2

‎05-14-2026 11:05 PM

HP Recommended

Hello
Is there any way to connect the printer and computer?
Meanwhile, please open the Control Panel - Devices and Printers - on your computer and find the printer icon. (Is the icon status ready?)
Right click on it - Printer Properties - Port.
Find the default port again and send me a picture to confirm the issue. Thank you.

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‎05-15-2026 05:15 AM

HP Recommended

Thank you for your quick response!

After several hours, I found the solution.

I reset the printer to its factory settings, and then it reinstalled the software. I also restarted the Wi-Fi router.

I think the problem was that the printer didn't have a connection to the cloud. Does my printer always have to be in standby mode?

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