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HP Recommended
HP MFP LASERJET 126NW PRINTER
Microsoft Windows 7 (64-bit)

i have purchase new mfp 126 nw laserjet printer.i am trying to install it through the usb but error showing (A problem occur while prepairing to install software to ur system.please restart ur computer and run this installer again.if the problem persisits, please check the product support website for ur product) my operating system is win7 64 bit.

1 REPLY 1
HP Recommended

@RK91

 

Welcome to HP Support Community
 

I suggest you uninstall the printer driver from Root level and download the Full Feature Software and the Firmware

 

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the Full Feature Software from Here and follow the onscreen Instructions

 

Let me know how it goes 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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