hp mfp 135w frimware problem

[peter101277]

i bought hp mfp 135w printer from 2 month, i download the latest  frimware update from hp download driver page and update it,

after that the printer did not recognize the original cartridge  , i think the printer need to be factory reset but i don't know how ?

i need help  to solve this problem by reset the printer or any another way.

thanks  

[sandytechy20]

@peter101277

Welcome to the HP support community.

Before performing reset on the printer, try the steps mentioned in this HP document to fix the issue:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[peter101277]

Sorry it does not work 

[sandytechy20 · Accepted solution]

@peter101277

I am sending you a private message with the steps to perform a reset on the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.