hp neverstop laser 1001nw setup chromebook

[Willofgod]

My hp neverstop laser 1001nw was working on this chromebook and now is not.  It keeps giving me a 'cannot setup' error on one account.  On another account it works ....  same device. Neither account shows the printer setup on settings->printers, but it is available when printing on one.  

[Jay_G24]

Hi @Willofgod,

I'd like to help!

 Install HP Print for Chrome

To print from the Chrome browser, install HP Print for Chrome from the Chrome Web Store.

1. Open the Chrome browser, and then go to HP Print for Chrome (in English).

   HP Print for Chrome app window opens.

2. Click ADD TO CHROME, and then follow the on-screen instructions.

   The HP Print for Chrome window opens.

   

3. Close the window, and then continue to the next step.

Print a document or photo

Print documents or photos saved in Files, Google Docs, Drive, or Photos.

1. From the Chrome browser, open the document or image you want to print.

2. Click the Print icon .

   The Print window opens.

3. Under Destination, click the Change button.

   The Select a destination window opens.

4. Under Print Destinations, select your printer.

5. Change any print settings if necessary, and then click Print.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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