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HP Recommended
YOGA 720
Microsoft Windows 10 (64-bit)

Hi dears, my printer flashing display a error code 0XB1104D93 after I was disconnect the printer when was in updating firmware.....how to reinstall again??

because now the windows dont found the printer again

1 REPLY 1
HP Recommended

@Frank1Spain, Welcome to HP Support Community!

 

Try performing a hard reset on the printer:

 

(1) Turn the printer on, if it is not already on.

(2) Wait until the printer is idle and silent before you continue.

(3) With the printer turned on, disconnect the power cord from the rear of the printer.

(4) Unplug the power cord from the wall outlet.

(5) Wait at least 60 seconds.

(6) Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.

(8) Turn on the printer, if it does not automatically turn on.

 

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

 

Also, try completing the firmware update.

Refer to this link on how to update the printer firmware.

 

Let me know the outcome.

Cheers 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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