hp officejet 4620 installing devide drivers dont have disk

[lois69]

I have a hp office jett 4620 given to me without a manual and I am trying to install on vista 64 bit and it will not let me download

Please advise

Thanks Lois

[Dragon-Fur]

@lois69 

Welcome to the HP User Community.

The printer software is available - and this is one of the few printers that ever supported Vista 64bit.

So, good news there.

Installation Package - Full Feature Software / Full Driver printer software - Information and Download

HP Officejet 4620 e-All-in-One Print and Scan Driver and Accessories 

Not sure what to do about the download - you do have to be using an account that includes "Admin" privileges, of course, to download and install printer software.

I've not used Vista in a lot of years.  The following install instructions - written for much more recent Windows versions - might at least make enough sense that you can figure out what you need to do.  Ignore whatever is not relevant or seems odd.

Basic Instructions - Install the Full Feature Software / Full Driver printer software

Preparation

• If using VPN, shut it off to install software.  NOTE >> If you don’t know what this is, you are not using a VPN – ignore this part.

• If the printer software is still / already installed, Uninstall the printer software  from Control Panel > icon view > Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers

After the printer software is uninstalled, check that the printer is not still lurking in Control Panel > icon view Devices and Printers.  If the printer is listed, Right-Click on the printer and "Remove" > Restart the computer and sign in.

• Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.  Later... Connect the cable when instructed (near the end of the installation procedure).

Installation

• Download and Save the Full Feature Software installation package or the Easy Start Software
• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
• If using Easy Start > Skip any extra software / offers you do not want (wording varies).
• After the software is installed, Restart the computer and log in

NOTES

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Preparation > Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

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What else?

The user manual is located in Category Manuals

User Guide

The printer and the guide are so old, that the file size is 15MB - give it a few seconds to open.

Yes, you should download and save a copy of the user manual on your computer.

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP Officejet 4620 e-All-in-One Printer series 

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