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HP Recommended

The printer is not accepting the original password for set up.  Printer was stored for 2 months during move

1 REPLY 1
HP Recommended

Hi @TonyC21,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you want to reset the password on your HP LaserJet Pro MFP M148dw, you can try a factory reset. This process will return the printer to its default settings, including the password. 

 

Here’s how to do it:

 

Power Cycle:

  • Turn off the printer and disconnect the power cord.
  • Wait for about 30 seconds.
  • Reconnect the power cord and turn the printer back on.

Reset via Control Panel:

  • On the printer's control panel, navigate to the Setup menu.
  • Go to Service.
  • Select Restore Defaults or Reset All Settings.

Reset via Embedded Web Server (EWS):

  • Connect the printer to your network using an Ethernet cable or Wi-Fi.
  • Find the printer’s IP address. You can usually print a network configuration page from the printer's settings menu to find this information.
  • Open a web browser on a computer connected to the same network and enter the printer’s IP address in the address bar.
  • This will open the Embedded Web Server (EWS).
  • Log in (if you remember the credentials), or if not, proceed to find the reset option.
  • Navigate to the Settings or Security tab.
  • Look for Restore Defaults or Reset options and follow the instructions.

Reset using HP Smart or HP Print and Scan Doctor:

  • Download and install HP Smart or HP Print and Scan Doctor from the HP website on your computer.
  • Open the application and follow the instructions to connect to your printer.
  • Use the software to reset your printer settings.

Hard Reset:

  • Sometimes, printers have a small reset button (usually inside the printer or behind a panel). Refer to the printer manual for the exact location.
  • Press and hold the reset button for a few seconds to restore factory settings.

Manual Reset Instructions:

  • If none of the above methods work, refer to the printer’s user manual for specific instructions on performing a manual reset. You can often find the manual

 

Refer to this document: HP LaserJet Pro MFP M148dw User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.