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HP Recommended

hp smart app not detecting usb printer ink tank 529 from my windows 10

1 REPLY 1
HP Recommended

@skaran_nkl 

 

Welcome to the HP Community --

 

HP Smart is not ideally suited to running in a USB only connection.

 

Much (most) of what the HP Smart application does (and can do) requires at least a rudimentary Wireless connection (for example, Wi-Fi Direct). 

References:  

User Guide  Page 37 

and  

HP printer setup (Wi-Fi Direct)

 

-- What to do? -- 

 

If Wi-Fi Direct is not available or is unsuitable for any reason, 

Consider installing the full driver printer software --

  • The full driver tolerates -- can work with - a USB connection between the printer and the computer.

and

  • The full driver includes a newly formatted HP Scan (similar to the original HP Scan, but smarter).

 

=====================

Printer Software - Full Driver

Reinstall the full driver printer software

 

Short Version - (Re)Install Printer Software

 

If this is a re-installation,

  • Uninstall the full driver printer software from Programs and Features or Settings > Apps > Installed Apps
  • Restart the computer and sign in

Next,

  • Scroll down ↓  to "Install full driver printer software

 

Details / How-to / Examples 

 

Check / Apply Windows Updates 

 

  • Check / Install any pending Windows Updates 
  • If any updates are applied in Windows Updates, Restart your computer and log in

Next,

Uninstall existing printer software

  • Uninstall existing full driver printer software from Programs and Features.
  • If your printer software includes a separate "help" in Programs and Features, uninstall that, too.
  • Restart the computer and log in.

Install full driver printer software

  • If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.

 

Web Pack Installation - Open Web Page - Full Driver Printer Software

HP Smart Tank 520-540 EasyStart Printer Setup Software - Offline Use Only

 

  • Open the Web Page
  • Download, Save, and Install the software.
  • If using a USB cable to connect the printer to your computer, connect the cable when instructed to do so (near the end of the software installation process.
  • After the software is installed, Restart the computer and log in

 

Short Version Done here

 

==========================

 

===================================

Message Content References

 

-- Take advantage of the extensive HP Video collection --

 

                                            ↓↓↓↓↓↓↓

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

HP Smart Tank 529 All-in-One Printer  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.