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‎02-11-2020 08:25 PM

HP Recommended

Hi Praveen196, thank you for your information.

First, I started the HP Support Assistant, searched for updates and the firmware update was shown.

I deleted (bin) that message and then, followed your steps mentioned previously.

 

After turning on the printer, I ran the HP Support Assistant, searched for updates and - there was no update detected.

This hard reset of the printer seems to do the trick.

Thank you for this hint. 

Meanwhile I will monitor this issue.

 

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‎02-12-2020 01:15 PM

HP Recommended

@MarcSch 

 

You are most welcome.

 

I would suggest you wait for the next firmware update.

 

Have a nice day!!

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