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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- http://h20180.www2.hp.com - am unable to connect to this sit...

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01-15-2020 10:04 AM
I am trying to download an update driver for my HP Office Jet 8610. The instructions say to download the update from the URL in the subject line but I am unable to connect.
01-15-2020 10:36 AM
Hello,
Please download and install the HP Smart application to use your printer on Windows 10 in S mode.
Windows 10 in S mode, it allows only apps from the Microsoft Store, and requires Microsoft Edge for safe browsing.
In case of need, please do not hesitate to solicit us.
Best regards, 🙂
08-07-2020 04:33 AM - edited 09-02-2020 10:11 PM
Thanks Mans for your help! I would like to add some more information. I see more people coming to the post to find information.
h20180.www2.hp.com this domain has been obsolete. So if you need to download the driver, please go to HP Software and Driver Downloads page. You might type your product model name to search or let HP to detect your product. Hope this helps.
Best Regards,
Chao
I am HP Employee