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‎09-08-2023 02:05 PM

HP Recommended

 I am having trouble trying to download software for my ENVY 5663 all in one i have not used it in about 6yrs, the warranty is. 

expired not sure if that make a difference i also received an error code HPSM922841X Please advise than

Category:
1 REPLY 1

‎09-10-2023 06:44 PM

HP Recommended

Hi @Dottiepa,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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