i am trying to scan a document and at the same time email from the printer but i cant. i have a hp

[baldwinbarley]

hi  i have hp8710  now i am trying to scan a document and email it from the scanner  i cant    i need help

[Raj_05]

Hi @baldwinbarley,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Certainly! I can guide you through the process of scanning a document and emailing it using your HP OfficeJet Pro 8710. Please follow these general steps, as the specific steps might vary slightly depending on your operating system and email client.

Scanning the Document:

• Place Document in Scanner:
• Lift the scanner lid.
• Place the document face down on the scanner glass or face up in the document feeder, depending on your scanner model.
• Use the Control Panel:
• On the HP OfficeJet Pro 8710 control panel, navigate to the scanning option.
• Select Scan to Email:
• Look for an option such as "Scan to Email" or "Email as PDF" on the control panel.
• Configure Scan Settings:
• Adjust scan settings such as color, resolution, and file format as needed.
• Select Email Recipient:
• Choose the email recipient. You may need to enter the email address directly or select from your address book.
• Scan the Document:
• Press the "Scan" button or equivalent to start the scanning process.

 

Emailing the Scanned Document:

• Access the Scanned Document:
• Once the scanning is complete, go to the designated folder where scanned documents are saved.
• Compose Email:
• Open your email client (e.g., Outlook, Gmail, Thunderbird).
• Attach the Scanned Document:
• Compose a new email and look for an "Attach" or "Insert" option.
• Navigate to the folder where your scanned document is saved, select it, and attach it to the email.
• Complete Email Details:
• Enter the recipient's email address, subject, and any additional message if needed.
• Send the Email:
• Click the "Send" button to send the email with the attached scanned document.

 

Troubleshooting Tips:

• Check Email Settings: Ensure that your email settings on the printer are configured correctly. You may need to enter your email server details.
• Network Connection: Ensure that your printer is connected to the same network as your computer.
• Update Drivers: Make sure that your printer drivers are up to date.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support