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‎03-16-2023 06:52 AM

HP Recommended
Product: HP DeskJet 2723e All-in-One Printer

reinstalled everything and still no joy ?

Category:
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2 REPLIES 2

‎03-16-2023 08:06 AM - edited ‎03-16-2023 08:08 AM

HP Recommended

 

             Hello @pistolknight,

 

 

Did you uninstall the old driver and remove all occurrences related to the name of your printer in Program and Program (X86), before installing the new full HP driver? If you didn't do it, you had to do it, it's the HP procedure.

 

             

             Please click “Accepted Solution” if you feel my post solved your issue,

it will help others find the solution.

Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

               Best regards,

                       

                       

 

 

 

 

Bernard42.
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‎03-19-2023 02:57 AM

HP Recommended

i had to wipe everything and start again from scratch to solve it 😀

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