• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP DeskJet 2723e All-in-One Printer

reinstalled everything and still no joy ?

2 REPLIES 2
HP Recommended

 

             Hello @pistolknight,

 

 

Did you uninstall the old driver and remove all occurrences related to the name of your printer in Program and Program (X86), before installing the new full HP driver? If you didn't do it, you had to do it, it's the HP procedure.

 

             

             Please click “Accepted Solution” if you feel my post solved your issue,

it will help others find the solution.

Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

               Best regards,

                       

                       

 

 

 

 

Bernard42.
HP Recommended

i had to wipe everything and start again from scratch to solve it 😀

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.