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i cant find OCR software or text scan to translate documents when i scan using my HP Pro 8020 series printer with HP smart app . i need help 

1 REPLY 1
HP Recommended

@sm0001 

 

Welcome to the HP English Community --

 

Were your printer either

HP OfficeJet 8020 (non-Pro model - eligible for non-HP+ Smart Advance)

OR

HP OfficeJet Pro 8020e (eligible for HP+ AND having enabled the contract for HP+)

then

Your printer would be able to access Save PDF to Editable format (HP Smart Shortcuts - Cloud Save).

 

General Example - HP Smart - Shortcuts - Save to Cloud

HP_Smart_Shortcuts_Cloud_Save_PDF_9HP_Smart_Shortcuts_Cloud_Save_PDF_9

 

What else?

 

Purchase, obtain OCR software to use with your printer.

 

Sample

Best OCR software of 2025

 

======================================

Message Content References

 

HP+ > Benefits, Requirements, Your Responsibilities

 

What is HP+, How to Get it, and its Benefits

 

READ about HP+

 HP+ Printing – Website / Information / FAQ

Scroll down on page to “Top Questions

 

Set up / enable HP+

HP+ printer setup (HP Smart app)

 

 Read >>> About HP Smart Advance for HP+ printers

 

 Read >> FAQ – “Which non-HP+ printers are eligible for HP Smart Advance?”

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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