• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP PageWide Pro 477dw Multifunction Printer
Microsoft Windows 10 (64-bit)

I forgot my admin password that i made hen i setup the HP PAGEWIDE PRO 477 DW .I tried factory reset and it did not work.Is there a way to reset the password.

1 REPLY 1
HP Recommended

Are you positive you set a password? Because even if it is asking for a password, that doesn't mean a password was setup for it. It could very well be solved with a default password at that point. Such as 0000 or 1234. But if you are positive you created one then I am afraid I am no help then.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.