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HP 17-by2000 Laptop PC series (7EF33AV)
Microsoft Windows 11

I upgraded to windows 11. I have a Samsung Xpress m2070 multifunction printer and after installing the drivers it still won't print automatically, nor will it install, wirelessly cause it keeps saying turn on the printer then click next, which I do, then it stops, etc. but doesn't work. so I connected a printer cable. it still won't print automatically it wants me to manually press the start button and pray the doc is still in the printer que. I can use some help.

my laptop 

HP 17-by2000 Laptop PC series (7EF33AV)

2 REPLIES 2
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@Daeanarah 

Hello,


In order to solve this incident, please perform a factory default setting as follows:

  1. You must press the following key combination quickly: Menu () button and # 1 9 3 4 on the printer keyboard.
  2. Touch the Menu () button again, then the OK button. The screen will display Tech Mode.
  3. Press the < > buttons until the technical menu does not appear on the second line of the screen, confirm it with the OK button.
  4. Now select Data Setup menu, then the OK button.
  5. At this point, search and select Clear All Memory, and then confirm with the OK button. Now the printer is restored to the factory setting.
  6. Please reconfigure your printer.

 

Don't hesitate to contact us in case of need.

Best regards,
:Wink:



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 Will try that later. Right now been working with Comcast to fix the modem so I can stay online for linger than an hour.

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