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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Hi @Wendy682
Sometimes if the ink is dried inside cartridge, alignment page is printed, but with some missing lines and alignment is not completed, and you need to clean cartridges.
if you have a Deskjet printer model, then please follow steps from the next video to clean cartridges:
>> https://www.youtube.com/watch?v=JIIBzUeZ2K4
* Click YES to say thank you,
* Click Accepted as Solution when question is answered.
Best regards,
ferRX.
HP Recommended
Hi @Wendy682
1. You need to scan the page to complete alignment process.
2. Please follow steps from the next video:
>> https://www.youtube.com/watch?v=qqzhWMX7bDY
* Click YES to say thank you,
* Click Accepted as Solution when question is answered.
Best regards,
ferRX.
This video reviews the step-by-step method to align the printhead of your HP Printer. You can follow it to any HP Printer. This will show how to print the printer ink cartridge alignment page and then scan it for alignment to get the best print quality. Welcome To My Youtube Channel - Copy Print ...
2
2
0
HP Recommended
HP Recommended
Hi @Wendy682
Sometimes if the ink is dried inside cartridge, alignment page is printed, but with some missing lines and alignment is not completed, and you need to clean cartridges.
if you have a Deskjet printer model, then please follow steps from the next video to clean cartridges:
>> https://www.youtube.com/watch?v=JIIBzUeZ2K4
* Click YES to say thank you,
* Click Accepted as Solution when question is answered.
Best regards,
ferRX.
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