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‎12-06-2019 01:02 PM

HP Recommended
Product: P1102
Operating System: macOS 10.15 Catalina

Hi,

I can see that there are a range of issues for Mac users since the new OS Catalina was released. I have downloaded the most recent drivers for my P1102 series printer to no avail, though I can print through my phone.

Are HP planning on releasing further updates or are we being pushed towards purchasing new hardware? Yes, the P1102 is an oldie, but it's a goodie and has been very reliable.

Any information on next steps would be appreciated.

Thank you

1 person had the same question
2 REPLIES 2

‎12-06-2019 01:16 PM

HP Recommended

Hi,

Make sure to install below drivers and check:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/ASU/HPPrinterDrivers5.1.dm...

For any issues, what exCt behavior or error message is shown?



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‎12-07-2019 11:40 AM

HP Recommended

Hello,

 

Thank you for your reply. I’ve downloaded the driver update and not error messages are appearing. When I send a document to the printer it says ‘connected’ and ‘printing’ then nothing happens. It definitely does not drop the connection, it’s almost like it is paused when I open the printer itself on the Mac. I know that it working as it is printing from my iPhone and iPad.

 

Thanks again 

 

 

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