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‎09-28-2024 11:59 AM

HP Recommended
Product: HP DeskJet Plus 4155 All-in-One Printer
Operating System: Chrome OS

I've had  my printer for a couple years now but never set it up properly. I discarded the information that was printed due to negligence on my behalf and failed to scan it because I didn't know it was important. My printer has worked before, it just never took the ink well and now I am having trouble connecting it to my phone and laptop and I don't know what to do. My warranty has expired and I don't think there is any way to recover the password to my printer. Will I be able to use my printer or will I have to purchase another one?

Category:
1 REPLY 1

‎09-30-2024 12:54 PM

HP Recommended

Hi @Marijanee93 

 

Welcome to the HP support community.

I understand that you are facing an issue with your HP device, I am glad to assist you today.

 

Please use this document, Click HERE

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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