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HP Recommended

I cannot install the printer. Can you help me please!

1 REPLY 1
HP Recommended

Hi @FL2,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Certainly! Here are the steps to help you install your HP ENVY 6055e printer.

 

1: Unbox the Printer

  1. Remove the printer from the box and all packaging materials.
  2. Connect the power cord and plug it into a power source.
  3. Turn on the printer by pressing the power button.

2: Insert Ink Cartridges

  1. Open the ink cartridge access door.
  2. Wait for the carriage to stop moving.
  3. Gently remove the ink cartridges from their packaging.
  4. Insert each cartridge into its respective slot, ensuring they click into place.

3: Load Paper

  1. Pull out the input tray and slide out the paper width guides.
  2. Load plain paper into the tray and adjust the guides so they rest against the paper.

4: Download and Install Software

  1. HP App: Download the HP app on your computer or mobile device from the HP website or relevant app store.
  2. Run HP Appp: Open the HP app and sign in with your HP account (or create one if you don’t have one already).

5: Add Printer to HP App

  1. Open HP App and click on Add Printer.
  2. Follow the on-screen instructions within the HP app to connect your printer to the Wi-Fi network.
  3. Ensure your device is connected to the same network you want to connect the printer to.

6: Finish Setup

  1. Once the printer is connected to the network, you will see a confirmation in the HP app.
  2. Complete any prompts that appear to finish the setup process.
  3. Print a test page to confirm the printer is set up correctly.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Raj_05
HP Support Community Moderator
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