installation of deskjet 3050

[deaconjon]

I've had this deskjet 3050 for some time and it's worked satisfactorily.  However, now, for some reason, it needs to be reinstalled.  I've used HP install wizard and HP print & scan doctor, both to no avail.  The install recognizes the wireless printer, but when I try to install I get this message: "system cannot find the file specified."  I have deleted, uninstalled, reinstalled etc, ad nauseum.  I'm about ready to throw the HP out the window and go with a Brother printer.  HELP!!

[Jay_G24]

Hi @deaconjon,

I'd like to help!

Let's try and uninstall the printer software from the root level on your PC and install the full feature printer software.

• Go to Control panel – Programs and feature – Select all the HP printer entries and uninstall them.
  • Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
  • Restart your computer.
  • Click the bottom-left Start button on desktop, type device manager in the search box and tap Device Manager on the menu.
  • Once in device manager, click on the view tab in the top & choose “Show hidden devices”.
  • Then from the device manager list, check the entries under “Printer” – If there are any entries, please right click and choose “uninstall” – In the confirm device un-install pop-up, make sure you select the box which says “Delete the driver software for this device". 
  • Also, check the entries under "printer queue" and "imaging devices" and repeat the same exercise. Delete any printer entry or any entry which says “Unknown device”.
  • Once done, close device-manger. Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
  • Under print server properties, go to drivers - remove any entry there as well.
  • Again, go running window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
  • Once done you can try cleaning out your temporary files and cached files. You can try using automated applications like some cleaner software's that you can download from the internet.
  • Now restart your computer again.
  • Open the Run window again, type “services.msc” and press ok to get services window.
  • Scroll down to “Remote Procedure Call (RPC)” – right-click and go to properties. Make sure the service is started and startup type is “Automatic”.
  • Now scroll up and go to “Function Discovery Provider Host” – right-click and select properties – Change the startup type to “manual” and start the service.
  • Repeat the same exercise on “Function Discovery Resource Publication” as well
  • Windows image acquisition stop and restart the service 

Reinstall the drivers from Software and drivers page

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[deaconjon]

Thanks, Jay. I had tried the steps you outlined as they were enumerated in another one's issue of a similar nature.  However, that did not resolve my problem.  I just kept trying (and trying) different approaches when, finally, one worked.  I can't tell you why, or exactly what I did, but I am back in business nonetheless.

Thanks for stepping up and offering assistance.

Stay safe, stay well and wash your hands.

deaconjon

[Jay_G24]

I am glad the issue is resolved.

 If you need further assistance feel free to reach out to us.

Have a great day ahead!

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!