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- HP Community
- Printers
- Printer Setup, Software & Drivers
- is HP OfficeJet Pro 9018e compatible with Windows 10

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06-08-2023 08:46 AM - edited 06-08-2023 08:56 AM
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Answer
The printer is compatible with Windows 10.
Some of the factors that contribute to printing success:
- The condition of your Windows File System - Windows Updates current, healthy print service / queue
- Type of printer software or applications installed to support printing of different types
- Program or application used to open, view, configure, and submit the job to the printer
- The content to be printed - supported size, file type, condition of file, image
- Whether the printer is aware of the Paper Size / Type as compared to the job setup - Tray and Paper
- Print job settings - job configuration
- The connection to the network, perhaps including the type and speed of the connection
- The condition of the printer - Clean, stocked with ink, aligned
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References / Resources
User Guide – HP OfficeJet Pro 9010e Series
Product Specifications for the HP OfficeJet Pro 9018e All-in-One Printer (1G5L5A)
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Full Feature Software - Recent Versions of Windows
Details Page - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information - Download <<<
HP OfficeJet Pro 9010 EasyStart Printer Setup Software – Offline Use Only
After the software is installed, Restart the computer and log in.
Ask if you need help / instructions
============================
HP Smart - Windows - Application
HP Smart is an application available in the Microsoft Store
OR
Open the Homepage / Support Website for your printer
Category Software and Drivers > Check/ Get the App
>>> How to Use >>> HP printer setup (HP Smart app)
>>> Terms of Use >>> HP Smart – formally HP Connected – Services Terms of Use
NOTES:
- Read the Terms of Use document to understand the conditions of using HP Smart products. For example, in the HP Smart application, find the ToU link in HP Smart > Settings (gear) > About > Click on the link for Terms of Use
- Read FAQ - including - What are the requirements to set up a printer using the HP Smart app?
- If using VPN >>Disconnect from Virtual Private Network (VPN) connection before downloading.
- Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
- Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup. Source: How to scan with an HP printer > FAQ > Why can't I connect my wireless printer or scan over the network?
- HP Smart requires that you sign into the application using your HP Account credentials.
- When working through a browser to access HP Smart, be sure you have Cookies enabled. If cookies are enabled and you are having trouble, clear Cache and Cookies. And / Or … Try a different browser – assign that browser as the Default. (Note: Chrome not working? Use / Assign a different default browser.)
- Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed. For example, full driver provides access to Shortcuts and Printing Preferences.
- “Share” to email – Before using Share, add your sender email address to the Windows Mail application
- Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
- FAQ examples:
- What are the requirements to use the HP Smart app?
- Which printers are compatible with the HP Smart app?
- Why do I need to sign in or create an account to use the HP Smart app features?
- Which languages does the HP Smart app support?
- Older versions of the HP Smart app no longer support the required login feature.
- Update the application to the latest version to access / use HP Smart
- FAQ examples:
Help Here: Unable to download and install the HP Smart printer app
and
Check / Update >> Every device (computer(s) and mobile) where HP Smart is installed should be running the latest version of the HP Smart application available for that device platform (Operating System / Version).
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HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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HP OfficeJet Pro 9018e All-in-One Printer
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