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‎04-21-2025 09:15 AM

HP Recommended

I had a HP laptop and my printer worked fine, now I bought a Lenovo laptop and I cannot get it to print anything except test pages. When I go to print it shows some message about a fax, I've never seen that before.

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1 REPLY 1

‎04-22-2025 11:52 AM

HP Recommended

@Hambens, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

Now, let's dive into the issue! Could you please elaborate on what's happening with your unit? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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