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- just bought envy pro 6432 printer. should have purple light...

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1 REPLY 1
12-14-2020 05:59 AM
Hi,
Thanks for using the HP Support Community.
Would suggest to do a reset and then use HP Smart to try setting up again.
These resources will be useful:
Reset wireless
https://www.youtube.com/watch?v=TWBAFvOJuGk
Connect to network using HP Smart:
https://www.youtube.com/watch?v=VANXW-gNHaI
(watch from time 3:30 onwards)
These tips for the printer:
Copy a document
https://www.youtube.com/watch?v=0m9WFf2LY_I
Scan 2 sided document and sort automatically with HP FULL software solution.
https://www.youtube.com/watch?v=dkxgtr-kT84
Hope that helps!
I am an HP Employee. Although I am speaking for myself and not for HP.
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