laserjet pro mfp 225dw not initializing

[Aurorarh]

Hi!

the printer ist not initializing, I tried the following:

1. change cartridge

2. disconnect everything

3. SUPER NVRAM Reset

Nothing helps, it only shows "initializing"..

Thank you in advance for your help

Kind regards

Aurora

[Anand_Andy]

Hi @Aurorarh,

Welcome to the HP Support Community

I understand you are facing an issue with your HP LaserJet Pro M225dw. Not to worry I will help you to get a resolution to resolve the issue.

I really appreciate your efforts. As you have already tried NVRAM reset and the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!