• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
m132fn
Microsoft Windows 7 (64-bit)

Hi, could you help me to make hard reset of forgotten password on my M132nw MFP? 

1 REPLY 1
HP Recommended

Hi@Jeckus, Welcome to the HP Support Community!

 

We understand that its issue with password on the printer 

 

Let he know its EWS password ?

 

WIFI password is the same password ?

 

Still in its issue ,Request you to follow the below troubleshooting steps

 

Then proceed as follows to restore the printer's factory settings :

WARNING: Restore Defaults restores all network and product settings to their default values and also deletes the fax header name, phone number and all faxes stored in the product memory. This procedure also deletes the fax directory and any pages that are stored in memory. The procedure then automatically restarts the product.
  1. Open the control panel (drag the top panel tab down from any screen, or touch the panel area on the Home screen).
  2. On the control panel, touch Setup icon ().
  3. Touch Printer Maintenance, and then touch Restore.
  4. Touch Restore default settings and touch Continue.
    The product restarts automatically.

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.