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Mac OS 14.6.1  and I cannot download/open printer driver as it says...Screenshot 2024-09-06 at 11.05.28 AM.pngScreenshot 2024-09-06 at 11.13.43 AM.png

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Hi @The2lisa89,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with macOS blocking the installation of the HP Easy Admin app because it can't verify its authenticity. This usually happens with older software or apps that haven't been updated to meet the latest security standards from Apple.
 

Here’s how you can address this issue:
 

Allow the App to Open Manually:

  • Go to System Preferences > Security & Privacy > General.
  • Look for a message at the bottom that says the HP Easy Admin.app was blocked.
  • Click Open Anyway to allow the app to run.

Update the Printer Driver:

  • Go to the HP Support website and search for your printer model (HP Color LaserJet Pro M252dw).
  • Download the latest driver or software compatible with macOS 14.6.1.

Check for macOS Updates:

  • Make sure your Mac is running the latest version of macOS. Sometimes, updating your OS can resolve compatibility issues with older software.

Refer to this document: HP Color LaserJet Pro M252dw User manual 

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.