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HP Recommended
HP OfficeJet Pro 9730e Wide Format All-in-One Printer
Microsoft Windows 10 (64-bit)

incomplete setup unable to fix

 

3 REPLIES 3
HP Recommended

Hello @Hugo56, Welcome to the HP Support Community.

 

I understand that the HP Officejet Pro 9730e setup is incomplete and the issue is not being resolved.
 

To help narrow this down, could you please let us know where the setup stops and the exact error message displayed? Also, please confirm whether you are setting up the printer over Wi-Fi or USB.
 

If possible, please share a screenshot of the error or setup screen. This will help us identify the appropriate next step without having you repeat unnecessary troubleshooting.
 

Thank you, and we’ll be happy to help!

I'm an HP Employee.


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HP Recommended

Hello @Xtrememv, Welcome to the HP Support Community.

Thanks for reaching out about your query regarding the HP Officejet Pro 9730e printer

 

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.

 

To help us get started on resolving your issue, could you please send us the image of the error that you see that we can assist you further?

Have a great day!

I'm an HP Employee.


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HP Recommended

No help no phone number this its the worst company to deal whith costumer support 

1000074505.jpg

 dosent do nothing and I have work to do alot and this suppose to be good printer this is junk im tire of hp 

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