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I cant find a mac os printer update for my mfp 3301cdw OS 15.1.2. I can print with older OS but not but not with Sequoia.

 

1 REPLY 1
HP Recommended

Hi Ralfj

 

It can be frustrating when a perfectly good printer stops cooperating after a macOS update. For the HP Color LaserJet Pro MFP 3301cdw, HP has moved away from traditional standalone driver downloads in favor of the HP Smart app (now rebranded as the HP app) and Apple's AirPrint technology.

Since you are on macOS 15.1.2 (Sequoia), you likely won't find a classic "driver installer" on the support site. Instead, follow these steps to get your printer back online.

1. Reset the Printing System

 

Before trying to re-install, it is best to clear the old, "confused" settings from your previous OS.

  • Go to System Settings > Printers & Scanners.

  • Control-click (right-click) anywhere in the printer list on the left and select Reset printing system...

  • Warning: This will remove all printers from your list, so you will need to add any others back manually later.

2. Use AirPrint (Recommended for Sequoia)

Your MFP 3301cdw is AirPrint-compatible, which means macOS 15 can communicate with it without needing a specific HP driver package.

 

  • Ensure your printer and Mac are on the same Wi-Fi network.

  • In Printers & Scanners, click the Add Printer, Scanner, or Fax... button (the "+" icon).

  • Select your HP MFP 3301 from the list.

  • In the Use dropdown menu at the bottom, ensure AirPrint (or Secure AirPrint) is selected.

  • Click Add.

3. Install the new "HP" App (formerly HP Smart)

If AirPrint doesn't provide enough control (like specific tray selection or scanning), use the official app from the Mac App Store.

  • Open the App Store on your Mac and search for "HP" (it may still be listed as "HP Smart" or "HP Print and Support").

  • Download and open the app. It is desig

    It can be frustrating when a perfectly good printer stops cooperating after a macOS update. For the HP Color LaserJet Pro MFP 3301cdw, HP has moved away from traditional standalone driver downloads in favor of the HP Smart app (now rebranded as the HP app) and Apple's AirPrint technology.

    Since you are on macOS 15.1.2 (Sequoia), you likely won't find a classic "driver installer" on the support site. Instead, follow these steps to get your printer back online.


    Fixing Printer Issues on Mac This video provides a general walkthrough of the "Reset Printing System" and AirPrint setup steps which are the most common solutions for macOS Sequoia compatibility issues.

    ned to bridge the gap for macOS 15 users and often includes the "Diagnose & Fix" tool which can resolve connection breaks caused by Sequoia's new security permissions.

I hope the above is helpful

 

If this helped you solve your problem, please mark my answer as the solution. Thank you.

 


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