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- HP Community
- Printers
- Printer Setup, Software & Drivers
- missing setup ink cartridge for HP Deskjet 3762

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04-17-2021 07:25 AM
I bought a new printer but the startup ink cartridges were missing in the box. The shop gave me normal cartridge HP304 but they do not fit yet. Is there a way to by pass this blocage.
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04-20-2021 11:30 PM
Thanks, I called the local support centre and found out that this model does not have Startup cartridges which are blocking the initialisation. I was told this by the seller and it was a wrong information. Therefore I was able to insert a new normal cartridge and the printer works perfectly well
04-20-2021 03:51 PM
Hi@caratgi, Welcome to the HP Support Community!
Please follow the steps below to do a trade override:
1. a. Open the ink cartridge access door.
2. b. Press and hold the Wireless button for 3 seconds.
3. c. Close the access door. A Load Paper message displays on the control panel, and the printer begins initializing.
4. d. If the initialization does not begin, repeat steps a through c until initialization begins.
5. e. Follow the prompts on the control panel to complete initialization.
Hope this helps! Keep me posted.
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04-20-2021 11:30 PM
Thanks, I called the local support centre and found out that this model does not have Startup cartridges which are blocking the initialisation. I was told this by the seller and it was a wrong information. Therefore I was able to insert a new normal cartridge and the printer works perfectly well