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HP Recommended
office jet 9015
Microsoft Windows 10 (64-bit)

When faxing several pages, fax pauses then prints message "power failure"

1 REPLY 1
HP Recommended

@karen1801 

 

Sounds ominous.

 

I would guess there is more than one possible explanation:

 

  • Printer is drawing more power than the outlet can provide.
  • Power module in the printer is faulty (less likely, but possible).
  • The outlet is actually faulty - unknown, but I'd certainly check that.
  • Related:  Printer needs more power but is strapped to a surge protector
  • Other errors - usually coded

 

For example, from Category Troubleshooting > Topic Fax

232, 233, 234, 235 ECM, 236 ECM, 237: Multiple causes:
  • Check for poor line conditions. Older phone lines, static on the line, power brownouts, or other power-related problems can cause communication failures. Call the telephone provider if line conditions fail to improve. Disable error correction mode (ECM) and select a slower reception speed if necessary.
  • Stop key was pressed by the sender before the fax completed. Set your fax to receive at a slower transmission speed.
  • Call waiting service made a click sound that is heard for an incoming call, momentarily disconnecting the fax call. Do not use call waiting on a line with a fax machine.
  • Power at the sending machine location was interrupted or deliberately turned off.
OR

Fax component has become damaged and cannot perform the fax test: Perform a hard reset, which can resolve fax hardware issues. With the printer turned on, disconnect the power cord from the printer and the wall outlet. Wait 60 seconds, reconnect the cord, and then try faxing again. If the error persists, contact HP Customer Support for options.

 

 

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HP OfficeJet Pro 9015 All-in-One Printer 

 

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