• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
hp 4155

HP 4155 now prints and copies at 1/4 of the page. How do I fix it

1 REPLY 1
HP Recommended

@quikpix,

 

Welcome to our HP User Forum!

 

If your HP DeskJet Plus 4155 All-in-One Printer is printing and copying at only 1/4 of the page, there are a few possible solutions you can try to fix the issue:

 

  1. Make sure your printer is set as the default printer for your PC: How to Set the Default Printer on Windows 10 or 11 (howtogeek.com).
  2. Check paper settings: Ensure that the paper size settings in both the printer settings and the application you are printing from are correct. Make sure they match the actual size of the paper you are using.

  3. Adjust paper guides: Check the paper guides in the input tray and ensure they are properly aligned with the paper. Misaligned paper guides can cause printing issues, including printing only a portion of the page.

  4. Check print margins: Verify the print margins in the document you are trying to print. If the margins are set too narrow, it can cause the printer to cut off a portion of the content. Adjust the margins if necessary.

  5. Update printer drivers: Visit the HP support website: HP DeskJet Plus 4155 All-in-One Printer Software and Driver Downloads | HP® Customer Support or use the HP Smart app to check for any available firmware or driver updates for your printer. Installing the latest updates can help resolve compatibility issues and improve printing performance.

  6. Reset printer settings: Resetting the printer to its default settings can sometimes resolve printing problems. Refer to the printer's user manual: http://h10032.www1.hp.com/ctg/Manual/c06611086.pdf or HP's support website for instructions on how to perform a factory reset.

  7. Clean the printhead: If the printhead is clogged or dirty, it can result in incomplete printing. Use the printer's utility software or refer to the user manual for instructions on how to clean the printhead.

  8. Contact HP support: If none of the above steps resolve the issue, it's recommended to reach out to HP support for further assistance. They can provide specific troubleshooting steps or advise on any potential hardware problems.

Remember to consult the printer's user manual or HP's support resources for detailed instructions specific to your printer model.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.