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- HP Community
- Printers
- Printer Setup, Software & Drivers
- my hp scanner is not working

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06-25-2024 05:11 AM
if the printer is working then all you need to do is to re install the full feature software and get the latest scanning app.
Full feature software m233 April 2024
OCR and other software can be found here
After installing the full feature driver package, click the windows key and select all apps and find HP.
Look for HP Scan.
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If HP scan is not present then use HP Smart.
get HP Smart from the microsoft store if needed or if you want the newest version. You will have to sign into HP Smart using your HP account. The latest version as of Jun, 2024 is 154.1.1072.0 (USA English). If you do not have this version then go to the Microsoft store, find HP Smart, and click "update". If the button "update" is missing then you need to run "wsreset" from the Windows search bar.
To put HP Smart (or HP Scan) on the desktop:
For Windows 10, click Start. For Windows 11, click Start and click All apps This will show (see above) a list of all apps you have installed in Windows. Find the target app from the list, drag and pull the app from the Start menu to the desktop. This will create a desktop shortcut for the app installed from Microsoft Store.
--- IF YOU NEED TO SET THE NETWORK BACK UP ---
Click here for network setup using HP Smart but in a different language
You may need to reset the printer: wofo reset video here
Sometimes Factory reset in case really bad things happens.
WiFi setup to router: video here
For WiFi direct setup click here.
This is useful if there is no modem
Simple push button or WPS setup is described on page 14 of Users Manual
Full feature software m233 April 2024
OCR and other software can be found here
Printer Reference m233sdw
Please let me know if there is a problem
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