• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎10-19-2020 01:08 PM

HP Recommended
Product: Officejet 4650
Operating System: Microsoft Windows 10 (64-bit)

my officejet 4650 printer passed the print quality diagnostic with printing color bur when a program is set to color it does not print in color. it just stopped printing in color and the cartages are good.

Category:
5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-19-2020 02:58 PM - last edited on ‎10-03-2022 09:15 AM by Retired

HP Recommended

Hi @HubP ,

 

1. Download the HP Print Doctor from the next link:

>> HP Customer Support - Software and Driver Downloads

 

2.    Run and select the option for "Fix Printing"

 

3. Restart the computer and try again to print in Color.

 

* Click on KUDOS thumbs up  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

hash6cb2f1088


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-19-2020 02:58 PM - last edited on ‎10-03-2022 09:15 AM by Retired

HP Recommended

Hi @HubP ,

 

1. Download the HP Print Doctor from the next link:

>> HP Customer Support - Software and Driver Downloads

 

2.    Run and select the option for "Fix Printing"

 

3. Restart the computer and try again to print in Color.

 

* Click on KUDOS thumbs up  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

hash6cb2f1088


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.