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Locked

‎10-19-2020 01:08 PM

HP Recommended
Product: Officejet 4650
Operating System: Microsoft Windows 10 (64-bit)

my officejet 4650 printer passed the print quality diagnostic with printing color bur when a program is set to color it does not print in color. it just stopped printing in color and the cartages are good.

Category:
5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-19-2020 02:58 PM - last edited on ‎10-03-2022 09:15 AM by Retired

HP Recommended

Hi @HubP ,

 

1. Download the HP Print Doctor from the next link:

>> HP Customer Support - Software and Driver Downloads

 

2.    Run and select the option for "Fix Printing"

 

3. Restart the computer and try again to print in Color.

 

* Click on KUDOS thumbs up  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

hash6cb2f1088

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-19-2020 02:58 PM - last edited on ‎10-03-2022 09:15 AM by Retired

HP Recommended

Hi @HubP ,

 

1. Download the HP Print Doctor from the next link:

>> HP Customer Support - Software and Driver Downloads

 

2.    Run and select the option for "Fix Printing"

 

3. Restart the computer and try again to print in Color.

 

* Click on KUDOS thumbs up  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

hash6cb2f1088

.
@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
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