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Kellyhuang
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Message 1 of 2
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Flag Post

my printer has79 service error

‎11-29-2020 03:05 PM

HP Recommended
Product: Color Laser Jet Pro MFP M281cdw
Operating System: Microsoft Windows 10 (64-bit)

My HP color laserjet printer has 79 Service error many time, and I followed HP Website's every  steps to fix many times, but it still no working and the error message still show up. I already tried what i can do from HP support website. I want to make sure do you have any other idea to fix it or it is no repairable? 

i just bought this printer only 1 year old, and i really want fix it because it is expensive printer, and i like it. 

Thank you for help and time! 

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1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎11-30-2020 04:47 AM

HP Recommended

Hi @Kellyhuang,

 

I'd like to help!

 

To assist better -

  1. Did the error occur after a firmware update?
  2. Are you using an HP Toners?

 

Let me know!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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