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Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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HP Recommended

I have recently replaced my laptop for  Lenovo Thinkpad T14 Gen 3 but my printer HP Photosmart C4585 has been retired so I cannot download driver. Can anyone help with suitable software.

I am reluctant to add to landfill as the printer was working fine prior to the death of my previous laptop.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Nephrys 

Try to install with the next driver:

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Nephrys 

Try to install with the next driver:

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Thank you for your help. The printer is now working but the black is very pale even though they e ink cartridge is new. Any ideas?

 

HP Recommended

Hi @Nephrys 

 

Great news 😊 to hear your printer is now working !

 

Sometimes the cartridges are stored for long time and the ink dry.

 

Follow steps to clean cartridge from the next video:

>> https://www.youtube.com/watch?v=27ZhtgehZDE&ab_channel=TricksTipsFix

 

 

* Click YES   to say thank you, 

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
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