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HP Recommended
HP ENVY 5055 All-in-One Printer

my printer wont print with out enrolling in instantink how do i turn that off

1 REPLY 1
HP Recommended

@ewingpride, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding How to Disable HP Instant Ink on HP ENVY 5055 All-in-One Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

The HP ENVY 5055 printer should be able to print without the requirement to enroll in HP Instant Ink. If you want to disable HP Instant Ink and print using your own cartridges, follow these steps:

Check Your Printer Settings:

  • On your printer control panel, go to the Setup menu.
  • Navigate to Web Services Settings.
  • Ensure that Web Services is disabled if you don’t need instant ink services.

Cancel HP Instant Ink Subscription:

  • Log in to your HP Instant Ink account at HP Instant Ink Login.
  • Go to My Account and select Cancel Enrollment under your printer's plan.
  • Follow the on-screen instructions to complete the cancellation process.

Replace Cartridges:

  • If you received Instant Ink cartridges, you will need to replace them with standard HP ink cartridges suitable for your printer model.
  • Open the cartridge access door and replace the Instant Ink cartridges with new, standard cartridges.

Reset Region Settings:

  • Sometimes, enrolling in HP Instant Ink sets the printer’s region with specific Instant Ink cartridges. Contact HP support to reset your printer’s region settings if needed.

Print a Test Page:

  • Load paper into the input tray.
  • Try printing a test page from the printer or your connected device to ensure everything is working correctly.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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