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Locked

‎08-08-2024 05:21 AM

HP Recommended
Product: hp psc2210
Operating System: Microsoft Windows 11

Although my laptop did find and install my hp psc2210 using the windows printer driver, it does not recognize its scanner functions.  Apps only find the laptop's integrated camera as an imaging device and cannot 'see' the hp scanner even though it is on, connected and recognized as an 'online' printer.  Please advise.

Thank you.

Category:
1 REPLY 1

‎08-09-2024 08:51 AM

HP Recommended

Hi @whoever,

 

Welcome to the HP support community.

 

Please help us with your HP unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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