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‎03-31-2024 11:47 PM

HP Recommended
Product: laserjet pro 255dw
Operating System: Microsoft Windows XP

i need to install a Laserjet pro m255dw printer into an older industrial windows NT computer that is not allowed to be connected to the internet. I need the individual driver files.  and I cant unpack a drivers.exe file 

Category:
1 REPLY 1

‎04-01-2024 07:37 AM

HP Recommended

Hello @handyken1 ,
Welcome to the HP Support Community!

 

Here's what you need to do:

  1. Uninstall HP printer software, and then remove the printer from your Devices list. 
    Note: the printer must not be connected to the computer.
  2. Restart the PC
  3. Close all programs
  4. download only this complete package: HP Software – Offline Use Only 
  5. Close all programs
  6. Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the EXE,
    File name: Full_Webpack-44.11.2784-LJM255-M256_UWWL_Full_Webpack.exe (150.7 MB)
  7. The installation was completed successfully, now you must ...
  8. Restart the System again
  9. Now the installation is complete.

Document error messages accurately, even better is to take a screenshot of it and upload here.

 

Kind Regards
Andr-1611

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