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I have a hp printer Serial No [edited] product No. Y5S55A computer asking for pin do not see on label

2 REPLIES 2
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need pin for hp to be installed

 

HP Recommended

Hi @imissie2,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

If your HP printer is asking for a pin during setup, it might be requesting the Wi-Fi Direct pin or WPS Pin which is used for connecting the printer to a network. Here are steps you can follow to find the pin:

Finding the Wi-Fi Direct Pin:

Check the Printer Display: If your printer has a display screen, you can often find the pin by accessing the Wi-Fi or Network settings through the printer's control panel. Look for an option related to Wi-Fi Direct and it should display the pin.

Print Network Configuration Page: You can print this page from the printer's settings, which often includes the Wi-Fi Direct pin information.

Finding the WPS Pin:

Look in the Printer's Menu: If the printer supports WPS, you might need to navigate to the WPS settings in your printer's menu. It typically shows up when you try to connect the printer to a router using WPS.

 

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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