new macair cannot send data to hp8010AllinOne with new cartridges,clean printhead and alligned.

[Dbstoner]

New MacAir wireless data not getting to printer. Have unplugged printer, addred new cartridges, aligned printhead and cleaned it.  

[Kuroi_Kenshi]

Hi @Dbstoner,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding wireless connection issues with the HP OfficeJet 8010 All-in-One Printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Printer Connectivity:

• Ensure that your printer is turned on and connected to the same Wi-Fi network as your MacBook Air.
• Verify that the Wi-Fi signal on the printer is strong and stable. Look for any error messages on the printer’s control panel.

Restart Devices:

• Restart your MacBook Air and the printer. This can often resolve temporary connectivity issues.

Re-check Network Settings:

• On your printer, go to the network settings to verify the SSID (network name) it is connected to. Make sure it matches the one your MacBook Air is using.
• Ensure that the printer is not in offline mode on your MacBook Air.

Reinstall Printer Drivers:

• Go to the HP website and download the latest HP Easy Start or printer drivers for your HP OfficeJet 8010.
• Remove the existing printer driver on your MacBook Air and install the new one using the downloaded driver package.

Printer Queue Management:

• Clear the printer queue of any stuck print jobs. On your Mac, go to "System Preferences" > "Printers & Scanners," select your printer, and clear any job in the queue.

Firewall/Security Settings:

• Ensure that firewall or security software on your Mac isn’t blocking the printer's access.

Update Printer Firmware:

Kindly refer to this link to update your printer firmware.

AirPrint and Manual IP:

• If you're using AirPrint, make sure it is enabled and that your printer is listed as an option.
• Assign a static IP to the printer to avoid connectivity issues caused by dynamic IP changes.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,