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- HP Community
- Printers
- Printer Setup, Software & Drivers
- no installation cartridges setup

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05-29-2025 10:28 AM
I recently purchased a previously used printer (Deskjet 2720e) All instructions etc. were included. However, the printer had regular cartridges inside. but in order for me to start using the printer, the application asks me to use Setup cartridges for setup, and then insert regular ones. However, I don’t have setup cartridges and I don’t know what to do to start using the printer, since I can’t buy them anywhere, nor can I contact support.
05-29-2025 04:38 PM
Hi @ofree_
Please follow steps from the next video:
>> https://www.youtube.com/watch?v=78amsNCo_Rw&ab_channel=PrinterGuruji
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
,.,.,.
@ferRX / I am a volunteer posting answers on my own time.