nothing in the settings menu

[IabhoreIT]

II want to do printer maintenance. When I tap on settings on the display panel, the only thing that appears is printer model, IP address, wifi info, and something about bluetooth.

[zoey7886]

@IabhoreIT, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Printer Maintenance Access! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If you're unable to find the printer maintenance options through the settings on your printer's display panel, there may be alternative ways to access these functions. Here are a few suggestions:

Access Through the Embedded Web Server (EWS):

• Connect the printer to the same network as your computer.
• Open a web browser on your computer and enter the printer’s IP address into the address bar.
• This will open the Embedded Web Server where you can find various maintenance options.

Using the HP Smart App:

• Download and install the HP Smart App on your mobile device or computer if you haven't already.
• Use the app to connect to your printer and explore the maintenance sections.

Printer Software on Computer:

• If you have installed the printer software on your computer, open the software and navigate to the printer maintenance settings.
• From here, you might be able to perform tasks such as printhead cleaning, alignment, or status reports.

Direct Access Through Computer:

• In Windows, you can find some maintenance tasks in the Devices and Printers section found in the Control Panel. Right-click your printer, select "Printing Preferences" or "Properties," then look for a "Maintenance" or "Services" tab.
• For macOS, go to "System Preferences" > "Printers & Scanners," select your printer, then click on "Options & Supplies," followed by "Utility."  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,